Easy Returns & Refunds
At House of Mor, we are committed to ensuring your satisfaction with our products. If you are not entirely happy with your purchase, we're here to help.
​
Returns
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
​
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
​
Shipping Responsibilities for Returns
Customers are kindly requested to bear the shipping costs for returning items. Please note that shipping costs incurred during the initial purchase are non-refundable. In the event of a refund, the deduction of the return shipping cost will be applied before processing the refund. We appreciate your understanding and cooperation in this matter. If you have any questions or concerns, feel free to reach out to our customer support team for assistance.
​
Contact Us
If you have any questions on how to return your item to us, contact us at createwithmor@gmail.com